Terms and Conditions for Al Mahers Trading
Welcome to Al Mahers Trading! These Terms and Conditions govern your use of our website and the purchase of cleaning products and related supplies. By accessing this website and making purchases, you agree to comply with and be bound by these terms. If you disagree, please refrain from using our website.
1. General Terms
1.1 Eligibility
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
1.2 Website Use
You may use this website for browsing, purchasing, and other lawful purposes. Any misuse, including hacking, data extraction, or unauthorized reproduction of our content, is prohibited.
1.3 Modification
We reserve the right to amend these terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website implies acceptance of the revised terms.
2. Products and Pricing
2.1 Product Information
We strive to ensure all product descriptions, images, and details are accurate. However, minor variations in product color, design, or packaging may occur due to manufacturing updates.
2.2 Availability
Product availability is subject to stock levels. In the event of unavailability after order placement, we will notify you and offer alternatives or a refund.
3. Order and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. Orders are subject to acceptance and confirmation by Al Mahers Trading.
3.2 Payment Methods
We accept various payment methods, including bank transfers and cash on delivery (if applicable). All payments must be completed before order shipment.
3.3 Order Cancellation
We reserve the right to cancel orders due to stock issues, errors in order details, or fraudulent activity. In such cases, you will be notified, and any payments made will be refunded.
4. Shipping and Delivery
4.1 Delivery Time
We aim to deliver products within the estimated timeframe mentioned on the website. However, delays may occur due to unforeseen circumstances.
4.2 Risk of Loss
Once the order is handed over to the shipping carrier, the risk of loss or damage transfers to the buyer.
5. Returns and Refunds
5.1 Return Policy
Products can be returned within specific period 7 days of delivery if they meet our return conditions (unused, in original packaging, and with proof of purchase).
5.2 Refund Process
Approved returns will be refunded through the original payment method within specific period 14 days. Shipping charges are non-refundable unless the return is due to our error.
6. User Responsibilities
6.1 Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and all activities under your account.
6.2 Prohibited Activities
You agree not to use our website for illegal activities, spamming, or transmitting harmful software.
7. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of Al Mahers Trading or its licensors. Unauthorized use or reproduction is strictly prohibited.
8. Liability Disclaimer
We strive for accuracy but do not guarantee that our website will be error-free or uninterrupted. Al Mahers Trading is not liable for damages arising from website use, delayed deliveries, or product misuse.
9. Governing Law
These terms are governed by the laws of Qatar. Any disputes will be resolved exclusively in the courts of Qatar.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us:
Al Mahers Trading
Email: info@al-mahers.com
Phone: +974 6001 0026